PRIVACY
POLICY.

WHO WE ARE

This site is operated by That’s A Awful Lot Of Cough Syrup LLC, based in 1847 Market Street San Francisco, CA 94103 United States . For any privacy-related question, email us at [email protected].

INFORMATION WE COLLECT

We collect personal information you provide directly to us and information automatically generated when you use the site.

• Order & account data: name, shipping & billing address, email, phone number, order history.
• Payment data: card details are entered directly into our payment processor and tokenized; we never see or store full card numbers.
• Communications: messages you send us by email, contact form or social media.
• Technical data: IP address, browser type, device, pages viewed, referring URL, session duration.

HOW WE USE IT

We use your information for the following purposes:

• To process and fulfill your orders, including shipping and customer support.
• To send order confirmations, shipping notifications and post-purchase updates.
• To send marketing emails — only if you’ve opted in. You can unsubscribe at any time.
• To detect and prevent fraud, abuse, or unauthorized access to our site.
• To improve our products, site experience and customer service.
• To comply with legal obligations and enforce our Terms of Use.

COOKIES & TRACKING

We use cookies and similar technologies to keep you signed in, remember your cart, analyze how the site is used, and run advertising. The main categories are:

• Essential cookies — required for the site to function (cart, login, checkout).
• Analytics cookies — to understand how visitors use the site (e.g. Google Analytics).
• Marketing cookies — to show relevant ads on other sites and measure their performance.

You can disable non-essential cookies in your browser settings or through our consent banner where applicable.

SHARING WITH THIRD PARTIES

We do not sell your personal data. We share it only with trusted service providers who help us run our business, under written confidentiality agreements:

• Payment processors (e.g. Stripe, PayPal) to charge your card.
• Shipping carriers (e.g. USPS, UPS, FedEx, DHL) to deliver your order.
• Email and marketing platforms to send order updates and newsletters.
• Analytics and advertising platforms to improve and promote our site.
• Government authorities when required by law (court orders, subpoenas, etc.).

DATA SECURITY

Our site runs over HTTPS with industry-standard SSL encryption. Payment transactions are processed by PCI-DSS compliant providers. We restrict access to personal data to staff who need it to do their jobs, and use technical and organizational safeguards to protect it. No method of transmission over the internet is 100% secure, but we work hard to use commercially acceptable means to protect your information.

YOUR RIGHTS

Depending on where you live, you may have the right to:

• Access the personal data we hold about you.
• Correct data that is inaccurate or incomplete.
• Delete your personal data, subject to our legal record-keeping obligations.
• Opt out of marketing communications at any time.
• Restrict or object to certain processing of your data.
• Portability — receive a copy of your data in a machine-readable format.

To exercise any of these rights, email [email protected]. We respond within 30 days.

CHILDREN’S PRIVACY

Our site is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we’ve collected such information, we’ll delete it as soon as possible.

POLICY CHANGES

We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top of this page. Significant changes will be communicated by email or a notice on the site. Continued use of the site after changes are posted means you accept the revised policy.

CONTACT

Questions about this policy or your data?

Email: [email protected]
Mail: That’s A Awful Lot Of Cough Syrup LLC · 1847 Market Street San Francisco, CA 94103 United States